OUTLETXPRESS USA
Privacy policy
How information is handled when you browse, order, or contact our Houston pickup store.
Who we are
This policy covers outletxpressusa.com, operated by OutletXpress USA. Contact us at 346-629-3150 or visit 1111 Conrad Sauer Rd, Suite E, Houston, TX 77043. Hours: Monday–Saturday, 12 PM–8 PM.
Information you provide
When you place an order or contact us, we collect the information you provide, such as your name, email address, phone number, billing details, selected items, and order or pickup messages. If you create an account, we also store your account profile and order history.
How information is used
We use this information to process orders, confirm availability, arrange pickup, communicate about purchases, provide customer support, and maintain business and tax records. Payment is currently due at pickup; our online checkout does not request card details.
Cookies and technical information
The site uses cookies and similar storage to keep your cart and checkout working and, when applicable, keep you signed in. Website systems may record technical information such as IP address, browser details, and request logs to operate and protect the site. You can manage cookies in your browser, but blocking them may affect shopping or login features.
Service providers and external links
Website hosting, ecommerce, and email service providers process information as needed to operate the store and deliver order communications. Information may also be disclosed when required by law. If you choose to contact us through WhatsApp or follow another external link, that service handles information under its own privacy policy.
Retention and your requests
Order and account information is retained for customer service, business records, security, and legal obligations. You may contact us to request access, correction, or deletion of your personal information. We may need to verify your identity, and some records must be retained for legal, tax, or security purposes.
Updates and contact
We will update this page when our practices change. For privacy questions or requests, call 346-629-3150.